FW
Frans W

1 reviews | Active since May 2020

30 Nov 2020, 15:00

Poor Service from VOdacom

Vodacom has been shocking, I upgraded last week and for the entire day, I have not been able to make any calls! I've lost so much business due to Vodacom's incompetence. I've been in-store and been holding on call for ages all day, only to receive excuse after pathetic excuse regarding migration. I do regret upgrading with Vodacom.

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2020, 16:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team