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Ashley M
1 reviews | Active since Oct 2019
17 Nov 2020, 14:37
Poor service from Vodacom
Still no reply from Vodacom. Its been 3 weeks now. I was offered a Samsung S20 FE for R339pm but they are not acknowledging the recording. Why is Vodacom using Elite mobile? My monthly premiums go to Vodacom, I don't want to deal with an outside company.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Nov 2020, 17:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 17:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ashley M's updateReviewer Update
18 Nov 2020, 11:59Vodacom keep saying they rep**** privately but no one has rep**** to me.
Is anyone able to assist me as a consumer?
Is this how Vodacom treats their loyal customers?
Is anyone able to assist me as a consumer?
Is this how Vodacom treats their loyal customers?
AM
Ashley M's update18 Nov 2020, 11:59
Reviewer Update
Vodacom keep saying they rep**** privately but no one has rep**** to me.
Is anyone able to assist me as a consumer?
Is this how Vodacom treats their loyal customers?
Is anyone able to assist me as a consumer?
Is this how Vodacom treats their loyal customers?
AM
Ashley M's updateReviewer Update
18 Nov 2020, 12:01I dont see the point of recording calls if you not going to honor what was said on it.
AM
Ashley M's update18 Nov 2020, 12:01
Reviewer Update
I dont see the point of recording calls if you not going to honor what was said on it.