Poor service from regional manager vodacom ALISOM limpopo province

Hellooo

Can someone tell the regional manager that my children are waiting for their Playstation 5, since last week Friday

What must I do do get the Playstation 5, so that my kids can have their gift in time during this horrible , traumatic and horrifying season of COVID-19

PLEASE RESCUE MY CHILDREN FROM TRAUMATIC EXPERIENCE FOR waiting with no answer from the regional manager of VODACOM ALISOM STORE MAll of the north limpopo province