Poor Service from Operator in Vodacom and service itself

I have Vodacom Business LTE and since I signed last year was fine having sufficient speed and very small issues regarding connectivity. But this year 2021 started and Speed, connectivity issue is issue everyday. I called the Vodacom Business helpdesk line for assistances twice and was told issue in Centurion and they working on it. This time I spoke to someone seeming young and his advise is as follows. When you signed the contract I should have read best speed and that he could not help me and indirectly told to look for another service provider. I think this was my first experience with someone that just didnt give a damn about Vodacom or my issue What I perceive Vodacom to be the best Service Provider looks to be in line with Cell C services. I will be looking to move to more stable Service Provider once my Contract run out.