1 reviews | Active since May 2016
Poor Service from legal department
<p>I had an outstanding amount due and paid it on the 13/03/2017, was told to wait 5 days to have my line re-activated, i waited and nothing. On the 31/03/2017 I spoke to Robert who advised the line should have been active on the 28th but to give it 3-4 hours it will be active during course of the day. On the 3/04/2017 still nothing. Called @ 8:30 am again and as first placed on hold for 14 minutes listening to music, finally spoke to Sebego and he confirmed line would be active in 2-3 hours . Its now 3:08 pm and still nothing . I have paid and absolutely no service received</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
