IF
Ian F
1 reviews | Active since Oct 2012
09 Apr 2021, 20:44
Poor Service from customer care, and system
Lost all my data today, so call the consultant who wasn't very helpful, and couldn't tell me where the data had gone. I then asked to do the survey, and was not allowed to do that either
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Vodacom's replyOfficial
11 Apr 2021, 10:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team