1 reviews | Active since Apr 2014
Poor service from call centre
<p>Good day,</p> <p> </p> <p> </p> <p>I cancelled my vodacom contract two months ago. This was a nigtare to begin with. The call centre transfers you from one department to the next time after time. It is extremely frustrating.</p> <p>In any case my contract has been cancelled.</p> <p>Vodacom hasadvise me that they owe me R1600 odd rand. I have attempted to get this refunded on numerous occasions and once again, no one is willing to assist. You just get transfered from one person to the next or fom on department to the other. I am sick of it. I have lost my patience. I would appreciate it if Vodacom coud contact me regarding this refund</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
