Poor service from Call Centre

My debit order was returned, so I phoned vodacom to make arrangements. <br> I spent 35 min on the phone, had to be transfered to another call centre because the person helping me does not have the correct system (new 33D system). After being disconnected 3 times and having to phone in again!I was put through to Aiden. After speaking to him, I was again transferred to some place and again disconnected. I asked Aiden to provide me with the direct number to phone as he informed me 082 111 was not the right call centre to phone. He does not know the number. Had to redo the whole process. Eventually I spoke to a lady that helped me. She set up the new debit order date and said vodacom will send me an sms to confirm. I got a reference number(1-83M59Y). Waited 3 days for the sms to come through, I decided to phone again. After phoning and being disconnected and being transferred, I eventually got to a Lerato. He advised that a new debit order date could not be setup even though when you phone *** there are options to do it. I asked Lerato to put me through so that I could rate his call and he told me that there is no service. Please give training to your employees. Pathetic service