JG
Jan G

1 reviews | Active since Mar 2009

03 Dec 2018, 12:13

Poor service from Brooklyn Branch

My first experience with Vodacom and Im sure this was the last. Took out two laptop deals on Black Friday, only 1 simcard was activated. 10 days later with lots of phonecalls to the branch the simcard is still not activated. Only empty promises from staff and manager. Blaming Vodacom themself .

0
Replies (1)
Vodacom
Vodacom's reply03 Dec 2018, 14:19
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team