1 reviews | Active since Jan 2014
Poor service from a great Company
I'm utterly discussed with the poor service. No warning whatsoever was given before vodacom took the liberty to disconnect my line once again. <br> 4 times I've phoned the Credit rehab unit and the machines makes promises that vodacom will phone back, but not even once they phoned. <br> I phoned another 3 times speaking to different consultants (very friendly) but not even these interactions provided me with satisfaction. This happened over the past 3 days.<br> I made 3 payments due to the fact I didn't know what I had to pay because the invoice vodacom emailed me wasn't readable on my phone nor pc. No text message was sent to tell me what to pay. The bank also mailed the last payment that wasn't reflecting on my account to [Email Removed]<br> (R800)<br>
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
