Poor service, *****

I have been struggling to cancel a contract at VODACOM since September 2021, the contract expired on the 5 October 2021. When I phone them their reply is that no one has cancelled the contract and that I have never notified them, that is the biggest bull under the sun. I have also told them that I will not pay for the contract as it has expired, why must I pay for something I do not use anymore? Now they have blocked me from making phone calls due to that expired account that has not been paid. I still have 2 other accounts with VODACOM and I will cancel both when the time arrives. VODACOm's customer care is absolutely poor, their cancellation department is even worse, they do not have any verbal skills, they do not understand English because they do not understand the word CANCEL.

I will never in my life recommend VODACOM to anyone.