BV
Byron V
1 reviews | Active since Jun 2018
04 Jul 2022, 10:32
POOR SERVICE FORM VODACOM
I accepted a deal online and logged queriues numerous times in order for delivery to be scheduled. Calling hasn't helped at all and no one calls back. Consultants are like robots and received that i speak to team leaders. I provide the consultant with my address on my company letterhead and she sends the parcel to Pietersburg.
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Vodacom's replyOfficial
04 Jul 2022, 12:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2022, 12:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team