Poor service for shareholders on Vodacoms YeboYethu BEE share scheme

<p>I have been struggling for days to register and finally managed to do that with a lot of documentation which needs to be completed, stamped, certified and emailed, I managed to do that. Thereafter I struggled to completed the online registration. Their systems are poor and the agents who answer the phone struggle to help shareholders. Now I am struggling to login even after receiving my password, the OTP system does not work and no one at the call centre are able to assist. My calls which has been 4 this morning alone is being cutoff and every time I phone back I speak to a different agent who tries to redo the entire process. Extremely poor customer service. Vodacom needs to catch a wake up and seriously improve basic systems and services for their Black shareholders</p>