Poor Service for prepaid Customer

To Whom It May Concern:<br> <br> I would like to know why Vodacom treats Pre Paid customers differently to Contract Customers.Went to the Vodacom Store at Liberty Midlands Mall in Pietermaritzburg<br> Enquired whether they had stock of the Vodaphone R209ZMIFI ROUTER which they did I was told it is only available for contract customers and not prepaid or to be exchanges for talking points.I said this is not acceptable to me as the exchange value was one thousand points which is R10000.00 airtime Asked to see the store manager after waiting for more than 30 mins he was available only to tell me he was the assistant store manager he was very arrogant and insisted the router was only available to contract customers. He introduced himself as Ugen no surname tel no. ***<br> If the contract was for R200 per month including data over contact period total is R4800.00 So a client that spends R4800.00 gets better treatment than a customer that spends R10000.00 and on average I Spend between R25000.00 to R35000.00 on airtime per year. Boggles the mind as soon as I have used my rewards am porting my cell number to another network. I have been a Vodacom Customer 3 months before Cell phones were introdu