1 reviews | Active since Feb 2016
Poor service for poor signal
The signal at our home has been deteriorating for months. I have called and logged requests with Vodacom and each of them has been closed without the problem being solved. We have been with Vodacom for years and I am saddened by the utter lack of interest.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for taking the time to raise your complaint with our team.
Our record indicates Service Request *** is still pending with our Network Team.
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Dear Customer,
Thank you for taking the time to raise your complaint with our team.
Our record indicates Service Request *** is still pending with our Network Team.
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team