1 reviews | Active since Jul 2011
Poor Service for months now!!
On 19 March I complained about poor Vodacom signal in Robertson on the Vodacom Facebook page, and again on 9 April here. Vague feedback received... yes you'll address the problem. Yet, the issue still continued...
I phoned 3 times in the last week re. Internet connection issues. Each time Network Sync. worked for a while and then AGAIN... Signal faliure. Everytime inconveniencing ME to contact YOU to sort out YOUR incompetence. I'm fed up.
Adding to the inconvenience, I'm now trying to email you and only receiving numerous Internet pages with "'E-mail us' Service is currently unavailable". I'm not surprised at all. You only seem to excell in poor service?!?
Please advise why I should remain a Vodacom customer.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS