Poor service for long time client

I have been a client of Vodacom for more than 10 years if not more. I have never had a complaint, but now since this lockdown. I was not working and couldn’t pay so when one of your call agents called and I explained, she was very rude and obnoxious telling me if I don’t pay the certain amount they do not reinstate my account. Finish and klaar. So on Saturday I go and pay the amount and I phoned today to reinstate my line. So this very rude guy of Vodacom tell me that there is no evidence showing that someone phoned me and I am lying because now the amount I went to pay is too little. Why would I lie about the amount of I want my line to be open. I have been treated like a **** and ******** when all I did was went to the shop and pay my account for it to be reinstated. So thank you Vodacom! You have certainly gone down the gutter with the way you treat your customers during this difficult time!! Your client ethics is non existent! Your workers training is non existent. Your service is non existent! So please show me on the direction of another service provider!