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ravendran N
1 reviews | Active since Jul 2015
04 May 2020, 22:43
Poor service follow up vodacom.. Poor..
The worst is dealing with the executive liaison officer to whom the CEO have ask to handle my case of *****.
There is no feedback from Delray Jacobs the worst service in the history of my life, Nemours emails being sent no feed back no response and the best part is a promise to come back with a way forward there is non.
Vodacom, even a review on my bill for this month was over the normal.
I am really tired of this vodacom, due to the good network is why we as business owners and directors will support this business. Your customer service levels are very very very poor. Its sad to say. My case number is EC-1ZRK-2EGEGX
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Replies (1)Vodacom's replyOfficial
05 May 2020, 08:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2020, 08:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
