DV
Daleen V
1 reviews | Active since Dec 2019
04 Nov 2022, 12:59
POOR SERVICE - FIBRE DOWN FOR 4 DAYS - NO RESPONSE FROM VODACOM
Our fibre has been down since Tuesday, I have logged a call with the Support team, I have called every day to follow up, and today the feedback is still, no one has been assigned to this problem. My husband works from home, this is an issue!!!! How much longer must I wait to get service from Vodacom!!!!!!!!!!!??????????????
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Vodacom's replyOfficial
04 Nov 2022, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2022, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team