AB
Annelien B
1 reviews | Active since Feb 2017
16 Feb 2017, 17:10
Poor service feedbacks
<p>I have been waiting for Vodacom to end my contract after they promised it will be done by Monday.They wanted me to settle the contract and pay first.I have done that the previous Friday already. Still I have heard nothing and according to SMS's they've sent me, my contract was to expire in February and now suddenly it is only at the end of march and now I have to pay a settlement amount to end the contract.Willing to do so they still disappoint me!!!Terrible and that is why I want to end my contract.!!!</p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
17 Feb 2017, 07:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Feb 2017, 07:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,