Poor service

I joined vodacom fibre because I was offered R599 package 50/50speeds with a month free until installation. After I researched other service providers found this offer to be cheapest and called to switch providers and requested my existing ONT/fibre box to be moved. After a month I received a quote to move ONT because it was not on original order. ****le also not on initial order was added by Tramaine after she activated the router for connection but I had to return it otherwise I would be double charged as ****le only free while I await installation (router activation ) . I had poor connection from start with numerous complaints requesting supervisors to call me back and to date never spoke to a supervisor except the consultant who placed incomplete order. I'm not vodacom subscriber, therefore all my calls were at my expense plus loss of online income due to constant connection issues. Ultimately I am glad they released me from contract effective end of the month. Service delivery poor even the app gives errors.