KR
Kapil R
1 reviews | Active since Jan 2019
07 Oct 2020, 16:03
Poor service
Twice the amount of my monthly debit was taken from my account for 7 months. I have had an uphill battle just to get the right amount debited but I still have no word from Vodacom on my refund for the money that was taken from my aco**** without my permission. And the network is still so terrible that I have to switch my router on and off repeatedly when it disconnects.
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Vodacom's replyOfficial
08 Oct 2020, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team