MV
M V

1 reviews | Active since Jul 2016

05 Jul 2017, 16:34

Poor service, false info

<p>Upgraded contract to Red+, receipt indicates a rugby jersey is included. After waiting for two months, the store indicated they cannot assist anymore than the call center so therefore I should give the call center a try. The call center indicates that the jersey cannot be awarded to business customers even though it appears on the receipt. </p>

0
Replies (2)
Vodacom
Vodacom's reply06 Jul 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Jul 2017, 08:03
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,