MM
Merrysse M'ckenzie
1 reviews | Active since Jan 2019
30 Jan 2021, 08:30
Poor service
We have been trying to cancel our contracts with vodacom fro. September 2020 till date vodacom has been giving us the run around . Its highly unprofessional my father has been contacting them constantly and they just give us some stupid excuse when he goes into the branch they cannot assist with cancelation we need to call the call centre which shouldn't be the case . If this is not cancelled we will have to take the matter up with the NCR
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Replies (2)
Vodacom's replyOfficial
30 Jan 2021, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2021, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Jan 2021, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2021, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team