AB
Avi B
1 reviews | Active since Mar 2010
04 Nov 2020, 14:40
Poor service
I have taken a Vodacom fibre contract, but am battling to get Vodacom to activate the contract. I call every day, get promises, but no one ever calls back. Sales order number is SO***; refer number is FR***
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Replies (1)
Vodacom's replyOfficial
05 Nov 2020, 07:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Nov 2020, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team