SH
Shiluva H
1 reviews | Active since Aug 2022
20 Aug 2022, 10:21
Poor Service
It’s been hours since my fibre has been down all the agents say to me they don’t know the ETA that means it could be never cause there is no communication whatsoever about what’s going with the Newtown it’s an inconvenience cause I work from home they gave me a ticket number I don’t know what I’m supply to do with this SR***
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Vodacom's replyOfficial
20 Aug 2022, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Aug 2022, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team