EN
Esther N
1 reviews | Active since Mar 2014
12 Jan 2021, 06:58
Poor service
I would like to express my dissatisfaction with Vodacom’s service. They have been debiting my account with ridiculous amounts ,they say am owing when am not. I have sent them all the pops which shows that I have been paying but come month end they still debit my account . Please assist me resolve this matter
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Vodacom's replyOfficial
12 Jan 2021, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2021, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team