VM
Victoria M
1 reviews | Active since Feb 2014
26 Mar 2024, 18:57
Poor Service Ever
I have been not able to connect to the internet for 3 weeks now and logged /call so many time with no help!!SR***. I was using the back up ****le but into my surprise when i came from work today that is also no working.Called Vodacom and i got told that it was cancelled!!!!!!!!!!!!!!Rude Vodacom consultant kept on making a joke about the issue as they said they cannot assist.
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Vodacom's replyOfficial
27 Mar 2024, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2024, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team