Poor service ever

Good evening

I am sending this to express the level of dissatisfaction and inconvenience this cellphone deal has put me through. It’s over a week and I’m over this porting issue. I would like to use my number in peace even if it means changing back to MTN since it’s bit too much to move over. I am loosing business and it’s been over a week now. Was told in 48 hrs max will be 72. It’s really annoying to keep going to one place to try and get an issue resolved and no one is taking ownership. You call customer care and no one knows what is going on, forever escalating this issue. I was instructed by an Sms at about 10am to visit Vodacom dealer regarding a request to port, the lady at the store (Vodacom kokstad) was more confused than I was she took my sim out my phone and put it in her phone took my ID and was on the phone for over 20min and told me I should go back to where I signed up.

This has really gone too far. I would like to get my number back working even if it’s MTN , than to lose important calls. This is very upsetting and frustrating. I’m tired now. NEED MY NUMBER BACK WORKING DONT CARE IF ITS BACK TO MTN.