TN
Tracy N
1 reviews | Active since Jul 2025
20 Jul 2025, 08:28
Poor service
Worst service experience, no customer service at all. My internet service from vodacom has been down for a week, no technical support at all no technician available to sort out the problem but I guess I would still have to pay for the service at the end of the month. Think twice before signing up for hone internet with vodacom.
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Vodacom's replyOfficial
20 Jul 2025, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2025, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team