DS
Dheeran S
1 reviews | Active since Nov 2024
07 Nov 2024, 15:36
POOR SERVICE
Terrible experience with vodacom! i have been a client of theirs since 2018. I called in 2 months ago to cancel my contract and i was told to call on a specific day, which i did. now i am charged an additional R700 onto my bill and when i queried i was told someone did not log it and they will escalate and get back to me. nothing yet! pathetic!!!!!!! i will be cancelling all my services with them!
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Vodacom's replyOfficial
08 Nov 2024, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2024, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team