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Monique O

1 reviews | Active since May 2023

22 May 2023, 11:15

Poor service

I have a problem with Vodacom and its getting worse, since I installed fibre with then they just over charging me. How do I get to cancel them cause there consultants is giving me poor service no one can help me. I never want to deal with then again.

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Replies (2)
Vodacom
Vodacom's reply22 May 2023, 11:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
MO
Monique O's update22 May 2023, 14:40
Reviewer Update
Still nothing is getting sorted, been over 2 hours on the phone with Vodacom, again now getting transferred from this dept to the next.