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Lehlogonolo L
1 reviews | Active since Aug 2018
24 Dec 2019, 00:06
Poor service
I app**** for an online contract only to be told I will be paying a different amount than what I expected to pay and saw on the page. Now I have being told I must go to the store to query it . What is the point of applying online if I have to go to the store .
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Replies (2)
Vodacom's replyOfficial
24 Dec 2019, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2019, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Lehlogonolo L's updateReviewer Update
27 Dec 2019, 15:52- I hope it will be soon because I m really unhappy with the service I get for you guys
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Lehlogonolo L's update27 Dec 2019, 15:52
Reviewer Update
- I hope it will be soon because I m really unhappy with the service I get for you guys