fP
faizel P

1 reviews | Active since Jul 2010

26 Sept 2025, 16:42

Poor Service

Good day

I tried calling and as a Red VIP the service received is pathetic

On hold for over 10 min and another 13 min dealing with incompetence an they cut the call

I called to check the issues with the network in Lenasia Ext 1, where my data SIM cards that are linked to my primary cell no is going on and off and signal is poor .. my primary cell no *** ( Data Sim no’s ***; ***; ***) These I are linked to my primary no

As mentioned having connectivity issues and not sure whether it’s the area or the SIM cards itself .

The service recevied from Vodacom is shocking

0
Replies (1)
Vodacom
Vodacom's reply27 Sept 2025, 09:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team