**** Poor Service

I am trying to cancel the monthly insurance on a cell phone contraxct and Vodacom seems to make this an impossible process. I have called the custemer cersive centre who just say they do not deal with insurance. The provide the number for the insurance help desk and I have tried multiple times but your call just sits on hold and no one answers, how convenient for them! I have emailed with no response. I have been a Vodacom customer for over 30 years and I cannot believe how the service has deteriorated over the years. To save the R150 buck of insurance they now stand to lose a R4000 monthly client, unbelievable.