KS
Kameer S
1 reviews | Active since Aug 2019
27 May 2020, 11:11
Poor Service
My account with Vodacom has been handed over to MDA Attorneys, I have been trying to contact the attorneys via email and calls which I have proof of. This account has been handed over 3 years ago.I am trying to pay it off as this is the only thing that is affecting me on the credit bureau.
To date , I have had no correspondance from Vodacom or The Attorneys in an attempt to collect the money.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 May 2020, 13:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 May 2020, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
KS
Kameer S's updateReviewer Update
27 May 2020, 14:03" contact with you in due course "
This is unacceptable and unprofessional, I was unaware that I was owing Vodacom any money as nobody attempted to call or email me ..Please contact me on email and I will then give you my mobile number - ***
This is unacceptable and unprofessional, I was unaware that I was owing Vodacom any money as nobody attempted to call or email me ..Please contact me on email and I will then give you my mobile number - ***
KS
Kameer S's update27 May 2020, 14:03
Reviewer Update
" contact with you in due course "
This is unacceptable and unprofessional, I was unaware that I was owing Vodacom any money as nobody attempted to call or email me ..Please contact me on email and I will then give you my mobile number - ***
This is unacceptable and unprofessional, I was unaware that I was owing Vodacom any money as nobody attempted to call or email me ..Please contact me on email and I will then give you my mobile number - ***
KS
Kameer S's updateReviewer Update
28 May 2020, 12:43Hi Again Vodacom
I asked for a settlement offer once of payment, this is the response I get from your team member, does he not know what a settlement offer is?
Good day
We will provide the settled letter
Regards
Simon Ramapuputla
Subscriber Collections
Training Needed !!
He has not responded to me since then
I asked for a settlement offer once of payment, this is the response I get from your team member, does he not know what a settlement offer is?
Good day
We will provide the settled letter
Regards
Simon Ramapuputla
Subscriber Collections
Training Needed !!
He has not responded to me since then
KS
Kameer S's update28 May 2020, 12:43
Reviewer Update
Hi Again Vodacom
I asked for a settlement offer once of payment, this is the response I get from your team member, does he not know what a settlement offer is?
Good day
We will provide the settled letter
Regards
Simon Ramapuputla
Subscriber Collections
Training Needed !!
He has not responded to me since then
I asked for a settlement offer once of payment, this is the response I get from your team member, does he not know what a settlement offer is?
Good day
We will provide the settled letter
Regards
Simon Ramapuputla
Subscriber Collections
Training Needed !!
He has not responded to me since then