TM
Thapelo M
1 reviews | Active since Feb 2019
21 Jul 2021, 12:06
Poor service
I have a Fibre with vodacom that most of the time is not working. Every time I have to call for someone to come to my house and fix it. I think that router is faulty but they not doing anything about it. The router won't even work for 5 days without issues. I'm really tired of calling vodacom every now and then .
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Vodacom's replyOfficial
21 Jul 2021, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team