Poor service during load shedding

Dear Vodacom I just read the following "Vodacom is aware that many customers around the country are experiencing issues connecting to the network because of loadshedding. We have put proactive measures in place to help mitigate the effects of widespread loadshedding. We would like to apologise for any inconvenience, normal services will resume once loadshedding runs its course. For more info please visit http://voda.com/64dbn

SERIOUSLY?

Load shedding is going to be indefinite, so we can expect poor service from you indefinitely? For the costs we pay each month, this is unacceptable.

I sincerely ask that you increase your back-up power facilities at all your cell towers. Please

kind regards Ingrid A client for decades