AJvV
Adriaan Janse van Vuuren

1 reviews | Active since Apr 2026

04 Apr 2026, 10:19

Poor service

Poor service after 20 yr been a customer loyal to the brand. Called is this morning as I due for Upgrade and was informed that i only qualify for an sim card up grade. I have been with vodacom for over 20yrs not missing 1 payment and this is how I get treaded. And please id this reach Vodacom please dont call yo offer me anything I will be taking my business els were.

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2026, 14:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team