Poor service
Once again I seem to have a problem with my payment not captured and my service suspended. Sent proof of payment to *** with a long explanation on the proof, 10 days later suspension of my services again. Can someone please check the mail and allocate my payment? PLEASE PLEASE
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Vodacom's replyOfficial
19 Feb 2021, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2021, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team