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wadzi S
1 reviews | Active since Nov 2017
29 Dec 2020, 00:03
Poor service delivery rather no service delivery
Poor service and lack of delivery in time. Since 7 December I have been calling every day to get assistance but nothing... I have never had poor service this is impicably disturbing Vodacom can you please assist on this issue.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
29 Dec 2020, 06:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2020, 06:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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wadzi S's updateReviewer Update
30 Dec 2020, 16:56I still wait for assistance and understanding that there is a delivery time but I feel like even now my query is still not resolved. I have not internet network. Poor customer service.
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wadzi S's update30 Dec 2020, 16:56
Reviewer Update
I still wait for assistance and understanding that there is a delivery time but I feel like even now my query is still not resolved. I have not internet network. Poor customer service.
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wadzi S's updateReviewer Update
30 Dec 2020, 16:56Can vodacom please deal with this query urgently.
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wadzi S's update30 Dec 2020, 16:56
Reviewer Update
Can vodacom please deal with this query urgently.
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wadzi S's updateReviewer Update
31 Dec 2020, 11:28This vodacom is really taking me for a joke. No one has gotten back to me regarding my issue I have been out of network since the 7th of December and until now no one can assist me. This is beyond bad service its pathetic. Vodacom can you start being serious and handle this issue.
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wadzi S's update31 Dec 2020, 11:28
Reviewer Update
This vodacom is really taking me for a joke. No one has gotten back to me regarding my issue I have been out of network since the 7th of December and until now no one can assist me. This is beyond bad service its pathetic. Vodacom can you start being serious and handle this issue.