WN
Wayne N
1 reviews | Active since Jun 2023
01 Jun 2023, 22:35
Poor Service delivery on Vodacom Fibre
I had a section title fibre deal with Vodacom for 5 years no issues.when I requested a change or relocation of my fibre it became an issue they kept deducting without any action on rectifying my issues. I ended up stopping the debit order and now my account is in arrears. Reference number SR***
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Replies (2)
Vodacom's replyOfficial
02 Jun 2023, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2023, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WN
Wayne N's updateReviewer Update
06 Jun 2023, 11:27Thanks for the swift response, much appreciated. Issue resolved
WN
Wayne N's update06 Jun 2023, 11:27
Reviewer Update
Thanks for the swift response, much appreciated. Issue resolved