Poor Service Delivery from Vodacom's Subcontractor

Worst subcontractor you could have have appointed, RAM have had it with RAM and don't even know what to do now.

I don't understand how you keep a relationship that is ****ing you, I was up and down with phone calls trying to receive a package from RAM that you organised with them and it had to be a easy as ABC. RAM doesn't call when they come, they told the caretaker as my place i have delivery and he had to call me. What is the agreed process between you and RAM? i was promised the driver will call again and deliver today however that never happened,

I will not stay home all day to receive a parcel that at the end of the day i have to pay with money that i am going to work to earn.

I called Vodacom online as well yet I felt i was never help because i was told if i cancel I can only go to Vodashop after 14 days.

We do online application because very convenient and faster however if the receiving part is this tedious then it defeat the purpose of online applications.

Rather we collect at branches than have to bear such poor service from RAM couriers.