1 reviews | Active since Aug 2016
Poor service delivery from Vodacom
<p>I have changed my Banking details with Vodacom for the last 6 months from my old Nedbank accounnt to a new FNB account. Every month since March I had to make endless phone calls to Vodacom to request not to use my Nedbank account details anymore as my salary is not being pain into it anymore, yet every month they debit my Nedbank account putting me into overdraft and costing me R90.00. I am on the phone with Vodacom's USELESS Customer care resources again now for a good 45 minutes salready trying to resolve this and not having ANY joy with them whatsoever!!!!!!!!!!!!1 Honestly do not know what more I need to do to change such a simple set of details, but clearly this is a challenge for the idiots in the accounts department at Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
