DA
Damien A

1 reviews | Active since Jan 2017

14 Apr 2022, 21:07

Poor service delivery

Early hours of the morning I bought 1GB data bundle using 100VB and R15 airtime which came through successfully. I used about 250mb data and then the entire day till about 17.30pm the network finally comes right. The reason I bought the data was for work purposes due to me being at home because of the Flooding in KZN. I was unable to use the data during the time I needed it to be used hence leaving my job volatile and deeming me *********** of doing my job, not only have yourl not provided me with network coverage during my time of need yourl also embarrassed me with my job. What the hell must I do with the data now when my router is back home, I wasted my money and voda bucks.

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Replies (1)
Vodacom
Vodacom's reply14 Apr 2022, 21:25
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
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Regards,
 
Vodacom Consumer Website Team