Poor service delivery even when it comes to social media posts or telephonic complaints

<p>I recently posted on your Vodacom's Facebookpage, that I am receiving bills from Vodacom and my contract has ended. I received an email from your social media team on the 1 June 2017 that I will receive feedback 3-5 working days. I am still awaiting their feedback. I have received to bills again and I have been receiving automated calls to request from me when I am going to pay them. Also when you call their call centre they make you hang on for no less than 30mins before someone answers you call. Will Vodacom just stop billing and refund me the debit orders that not meant to go out of my account . From a very irate client</p>