Poor Service Delivery by Vodacom

I am a client of Vodacom since my first phone only a couple of years after the 1st cellphone start operating in South Africa, 18 years ago in our our area Valhalla we had a bad signal problem and after reporting it 2 times they start working on the problem and keep my monthly up to date on info till the problem was solved after a year Good show, now a year ago the same problem started and get progressively worse with time but you can't get a number to report it, through the normal channels you only lands back on the buying page, no operator answers the service, now during the lock down you can't contact your family, what if there is a m. edical emergency. Shame on you Vodacom either get competent personnel or get a dedicated complain center but you cant treat an old customer like this Pieter Oosthuizen ***