JM
Jennifer M
1 reviews | Active since Jul 2021
02 Feb 2025, 17:12
Poor service delivery
On Friday I reported that my Wifi ia not working to date it is still not fixed.
I am very disappointed with their poor service delivery
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Feb 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
JM
Jennifer M's updateReviewer Update
04 Feb 2025, 09:28It's been 5 days I logged a call with Vodacom and no one is willing to help me. I can't do my school work because of no Wifi..
This is so inconveniencing.
This is so inconveniencing.
JM
Jennifer M's update04 Feb 2025, 09:28
Reviewer Update
It's been 5 days I logged a call with Vodacom and no one is willing to help me. I can't do my school work because of no Wifi..
This is so inconveniencing.
This is so inconveniencing.