CZ
Christopher Z
1 reviews | Active since Jun 2021
29 Jun 2021, 08:53
Poor Service Delivery
Good day, kindly advise I opened up a contract with Vodacom and my phone got ****** in March after only having it for 3 months. I've notified Vodacom about this and submitted all the relevant document to the insurance, up to this date I still have not received a replacement phone but keep getting calls to pay my account
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Vodacom's replyOfficial
29 Jun 2021, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team