HS
Hester S

1 reviews | Active since Apr 2017

16 Jan 2023, 08:05

Poor service delivery and signal

Vodacom you need to sort out your network. Pumula area has poor to no signal. I have logged numerous complaints yet to date you have not done a thing. One can go 1km down the road and get better signal. Sort out your issues. MTN and CellC have better signal. No one wanted to take out fibre in the area due to your poor service delivery. If you cannot even sort out network issues how are residents going to trust your service delivery to sort out fibre issues.

Dont contact me and want street address and details if cellphones that have no signal. Cellphones,modems and routers the signal is poor to no signal

And please dont blame poor network on loadshedding. There is poor to no signal irrespective of loadshedding

This poor signal includes Turton (mthwalume). Sitting right next to the tower and one has to run around the premises to get signal. Seriously.

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2023, 10:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team